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FAQs
How are Oreck commercial products different from Oreck consumer products?
Warranties are typically longer and more comprehensive for commercial products. Some product construction is different, as well as pricing schedules and UL ratings.
Who buys Oreck commercial products?
People who own a business, run an organization or make the purchasing decisions for a company.
We sell commercial products to schools, hospitals, retail chains, hotels, shopping centers, movie theaters, restaurants, amusement parks, churches, funeral homes, maid services, janitorial firms and more.
Who are some of Oreck's commercial clients?
Our clients include Marriott Hotels, Dillard's Department Stores, Godiva Chocolatier, The Men's Wearhouse and Trumps Taj Mahal, among others.
How do I know which products are right for my business/organization?
Our commercial representatives are happy to help you
figure out which equipment fits your needs. Simply call
1-800-242-1378, or email us.
How does pricing work?
Pricing is generally established on a per account basis due to the size of orders.
Do you offer volume discounts?
Yes.
How do I place a commercial order?
To place an order, please call 1-800-242-1378.
What are the payment options?
You may fax us a purchase order number, use a credit card, or send a check.
Do you offer risk-free trial of Oreck commercial products?
Yes, Oreck offers you a risk-free trial period of 15 days.
How do you ship commercial orders?
UPS and Motorfreight prepaid.
How do I get my commercial product(s) serviced?
At your local service center, factory direct, or with a self-service warranty.
How do I maintain my commercial product(s)?
Oreck commercial products require basic maintenance. Simply keep the unit(s) clean, and change belts and bags regularly.
How do I order supplies, belts and bags?
Simply call 1-800-242-1378.
What is your return policy?
15 days unconditional returns, and up to 30 days with approval.
How can I find out the status of my order?
By calling customer service at 1-800-242-1378.
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